One-Stop Shop for Refugees and Migrants

Country: Croatia

Lead organisation: City of Zagreb in collaboration with UNHCR

Target audience: Asylum-seekers, refugees, and migrants.

Geographical focus: Zagreb, Croatia

Project duration: 2024 – Ongoing

Project status: Active

Phone

+385 1 3713 555

Email

hrvza@unhcr.org

Address

Heinzelova 44/II, 10000 Zagreb, Croatia

Website

Project Overview

Project Description

This center provides asylum-seekers, refugees, and migrants with vital information, guidance, and support. Serving as a focal point, it helps navigate their circumstances in Croatia, offering services that enhance integration and community participation.

Funding Sources

Supported by the City of Zagreb and UNHCR

Impact And Acchievements

  • Offers Croatian language lessons to help migrants and refugees integrate into the local community.
  • Provides tailored guidance and support to navigate life in Croatia.
  • Addressed a critical gap in services for the city’s growing population of foreign workers, of whom approximately two-thirds do not speak Croatian.

Additional notes

The mayor of Zagreb emphasized the importance of language acquisition for integration, highlighting the need to support foreign workers and their families effectively.

Documents and Attachments

Article

Article about official collaboration of UNHCR & City of Zagreb